Subject: Ticket Assigned - Conversation with salman datey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 07:18:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salman datey salman datey                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  salman datey Bot:  Hi salman datey, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594649155 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Customer:  Ok Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi salman datey, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Gvhell Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Hjj Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi salman datey, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565597859            11:07 AM, 10th Nov                     salman datey                    When will I receive my order I am traveling India today9594649155           11:08 AM, 10th Nov                   Sohaib                   Hi Salman ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:10 AM, 10th Nov                   Sohaib                   We can see that you have placed your order on : 09-11-2022 . We would like to inform you that your click-and-collect order will be delivered to the stores and be ready to pick-up on: 10-11-2022.  You’ll receive an SMS and an email when your order is ready for collection.           11:13 AM, 10th Nov                   Sohaib                   Is there anything else I can help you with?           11:15 AM, 10th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:17 AM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5238576