Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 06:20:45 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Hi. Good morning.<div dir="auto">How thats possible no warranty for a known brand , specially a 200aed worth of watch?</div>
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<div dir="auto">Let say its working for 14days.</div>
<div dir="auto">Then onwards it wont work .</div>
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<div dir="auto">I was expecting a e-warranty to be attach also upon e receipt.</div>
<div dir="auto">Then im disappointed because u're just giving for 14days return.</div>
<div dir="auto">Which is applicable to all kind of electronic/battery item.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 10, 2022, 8:01 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Erlinda</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<br>We sincerely apologize for any inconvenience caused to you However we would like to inform you that we have checked and we can find that the product 164642907 - - Aldo Men Black Strap Watch with Two Additional Straps there is no warranty along with the item also we would advise you to visit our website via the link below to check the item discerpriton </div>
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<div dir="ltr"><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Aldo-Men-Black-Strap-Watch-with-Two-Additional-Straps/p/164642907" rel="noreferrer" target="_blank">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Aldo-Men-Black-Strap-Watch-with-Two-Additional-Straps/p/164642907</a></div>
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<div dir="ltr">However, if you've faced any issues with the product please do let us know also you would be able to return the item within 14 days from the date of delivery </div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5237285