Subject: New Reply Received - Order - 9593949990
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 03:54:25 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Order - 9593949990  Ticket comment <div dir="auto">Please find the attached video</div>
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<div>On Wed, 9 Nov 2022, 07:38 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi <span style="white-space:pre-wrap" dir="ltr">​</span>Rinumon,<br><br>We apologize for the inconvenience caused.<br><br>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. <br><br>We would like to inform you that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape. However please share with us a short video of the item showing the issue so that we can investigate further and assist you accordingly with this. Kindly make sure the video must be less than 20 Mb to be able to play successfully <br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Babyshop </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044004434967'>20221108_204820_640x360.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5230689