Subject: Ticket Assigned - Conversation with minhaj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 06:14:44 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with minhaj minhaj                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi minhaj, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #9593842404 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9593842404 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC110522003283     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563192843            10:07 AM, 08th Nov                   Sohaib                   Hi Minhaj ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:09 AM, 08th Nov                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971563192843           10:10 AM, 08th Nov                   Sohaib                   Hi Minhaj, I'm not getting a response from you. Are we still connected?           10:11 AM, 08th Nov                   Sohaib                   Hi Minhaj, I have not received a response from you still, please confirm if we are still connected?           10:13 AM, 08th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           10:14 AM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5226531