Subject: Ticket Assigned - Conversation with abbas ali norawala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 08:33:02 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abbas ali norawala abbas ali norawala                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  abbas ali norawala Bot:  Hi abbas ali norawala, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Customer:  2 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi abbas ali norawala, what do you need help with? Customer:  ?Store Location Bot:   Looking for a  Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  562017452            12:17 PM, 07th Nov                   Sohaib                   Hi Abbas ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:19 PM, 07th Nov                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            12:22 PM, 07th Nov                     abbas ali norawala                    Hello, actually I want to return one shoes bought on 25 September 2022 from oasis mall, Sharjah           12:22 PM, 07th Nov                     abbas ali norawala                    Its a size issue , and want 38 size, I have 39 size with me           12:22 PM, 07th Nov                     abbas ali norawala                    Is it possible to exchange           12:23 PM, 07th Nov                     abbas ali norawala                    Actually we have lost the bill, but there is number in our system with shopping details might be           12:23 PM, 07th Nov                     abbas ali norawala                    Its a store purchase, so if team centre point cooperate and and look into our request           12:25 PM, 07th Nov                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we would like to inform you that the return time frame is 14 days from the date of your purchase so we won't be able to accept the return after the allowance of that time           12:28 PM, 07th Nov                   Sohaib                   We'd appreciate your understanding and cooperation with us           12:28 PM, 07th Nov                   Sohaib                   Is there anything else I can help you with?           12:30 PM, 07th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:32 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5221666