Subject: Ticket Assigned - Conversation with joe cueto
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 07:58:12 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joe cueto joe cueto                    Customer:  joe cueto Bot:  Hi , what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  check this complaint number 5221025 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9594065076 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Customer:  i did not received yet until now Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  joe cueto Bot:  Hi joe cueto, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594065076 Bot:   Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554264282            11:40 AM, 07th Nov                   Sohaib                   Hi Joe ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:43 AM, 07th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:45 AM, 07th Nov                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:49 AM, 07th Nov                   Sohaib                   We can see that your order has been delivered successfully would you please do let us know how we can help you with your order :9594065076           11:52 AM, 07th Nov                   Sohaib                   Hi Joe , I'm not getting a response from you. Are we still connected?           11:54 AM, 07th Nov                   Sohaib                   Hi  Joe , I have not received a response from you still, please confirm if we are still connected?           11:56 AM, 07th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:57 AM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5221456