Subject: Ticket Assigned - Conversation with Andaleeb Mahmood
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 08:54:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Andaleeb Mahmood Andaleeb Mahmood                    Hi           12:33 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:33 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Hello Andaleeb Mahmood , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:33 PM, 06th Nov                     Andaleeb Mahmood                    1           12:33 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:33 PM, 06th Nov                     Andaleeb Mahmood                    9594005622           12:34 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 07/11/2022             12:34 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:34 PM, 06th Nov                     Andaleeb Mahmood                    2           12:34 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:34 PM, 06th Nov                     Andaleeb Mahmood                    1           12:34 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:34 PM, 06th Nov                     Andaleeb Mahmood                    [email-masked]           12:34 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:34 PM, 06th Nov                     Andaleeb Mahmood                    Ok           12:35 PM, 06th Nov                   Sohaib                   Hi Andaleeb  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:38 PM, 06th Nov                     Andaleeb Mahmood                    Hi           12:39 PM, 06th Nov                     Andaleeb Mahmood                    I just ordered a bouncer           12:39 PM, 06th Nov                     Andaleeb Mahmood                    I wanted to request you to give me in a box pack as its a gift for a newborn           12:41 PM, 06th Nov                     Andaleeb Mahmood                    N is it possible for you guys to gift wrap it??           12:41 PM, 06th Nov                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           12:43 PM, 06th Nov                   Sohaib                   We are really sorry for that as the item will packaging in the original package and we won't be able to wrap the item as a gift           12:48 PM, 06th Nov                   Sohaib                   We'd appreciate your understanding and cooperation with us           12:48 PM, 06th Nov                     Andaleeb Mahmood                    It will be in a box right??           12:49 PM, 06th Nov                   Sohaib                   Yes it will be in the original box as well           12:49 PM, 06th Nov                     Andaleeb Mahmood                    Ok           12:50 PM, 06th Nov                   Sohaib                   Is there anything else I can help you with?           12:50 PM, 06th Nov                     Andaleeb Mahmood                    I can pick by tomorrow?           12:51 PM, 06th Nov                   Sohaib                   Please allow me a moment to check this for you.           12:51 PM, 06th Nov                   Sohaib                   Your order ID 9594005622 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.   Please note you can pick up your item within 14 days from the dare of delivery at the store           12:53 PM, 06th Nov                   Sohaib                   Is there anything else I can help you with?           12:54 PM, 06th Nov                     Andaleeb Mahmood                    Thnku           12:54 PM, 06th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:54 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5216634