Subject: Ticket Assigned - Conversation with anas kareem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 08:07:47 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anas kareem anas kareem                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  anas kareem Bot:  Hi anas kareem, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593990764 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Customer:  Can i revisit the payment and it was not succesful earlier Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi anas kareem, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593990764 Bot:   Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971559956242            11:57 AM, 06th Nov                   Sohaib                   Hi Anas ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:59 AM, 06th Nov                   Sohaib                   We can see that you are contacting us regarding your order:9593990764           12:02 PM, 06th Nov                   Sohaib                   Hi Anas , I'm not getting a response from you. Are we still connected?           12:03 PM, 06th Nov                   Sohaib                   Hi Anas, I have not received a response from you still, please confirm if we are still connected?           12:05 PM, 06th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:07 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5216363