Subject: Note Added - [#4988906] need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Nov 2022 13:05:13 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4988906    Subject:  need esc   Requester: Girishmvk    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Please take return and refund the customer. This is not a high value item.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Nitish Pandey </div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, November 2, 2022 4:38 PM<br>
<b>To:</b> Nitish Pandey &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; Shilank Chauhan &lt;[email-masked]&gt;; ABADUR RAHMAN &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4988906] - need esc</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team<br>
A gentle reminder, Any update on this one? <br>
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Problem Statement: Warranty issue<br>
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Order Date: Nov 22, 2021<br>
Order ID: 8114781748<br>
Item ID: 164064537 - - Omax Women Maroon Leather Strap Analog Watch - PM002P88I<br>
Country: Kuwait<br>
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Issue Description: The item was delivered to the customer on Nov 25, 2021, and the customer contact us regrind the quality and informed us it's not working anymore However the product is no longer available on the Kuwait website, as per the UAE its available
 given link, and the warranty showing one year and cx provide with attached as well<br>
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<a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Omax-Women%27s-Red-Analog-Leather-Strap-Watch--PM003G65I/p/164350647" rel="noreferrer">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Omax-Women%27s-Red-Analog-Leather-Strap-Watch--PM003G65I/p/164350647</a><br>
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Kindly check and advise <br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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