Subject: Ticket Assigned - Conversation with Marbet Sarte
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 07:48:59 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marbet Sarte Marbet Sarte                    Hi.           11:21 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:21 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:21 AM, 01st Nov                     Marbet Sarte                    1           11:21 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    Hello Marbet Sarte , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:21 AM, 01st Nov                     Marbet Sarte                    4           11:21 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             11:21 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:21 AM, 01st Nov                     Marbet Sarte                    2           11:22 AM, 01st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:22 AM, 01st Nov                     Marbet Sarte                    1           11:22 AM, 01st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:22 AM, 01st Nov                     Marbet Sarte                    [email-masked]           11:22 AM, 01st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:22 AM, 01st Nov                   Sohaib                   Hi Marbet ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:23 AM, 01st Nov                     Marbet Sarte                    Hi Sohaib.           11:23 AM, 01st Nov                     Marbet Sarte                    Can you help me please?           11:24 AM, 01st Nov                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           11:25 AM, 01st Nov                     Marbet Sarte                    I want the Joie Aire Balck Twin Baby Stroller. However it has been out of of stock online. Can you please tell me in which location it is available so I can go and buy it myself?           11:25 AM, 01st Nov                     Marbet Sarte                             11:25 AM, 01st Nov                   Sohaib                   Would you please provide u with link to the item           11:27 AM, 01st Nov                     Marbet Sarte                    https://www.centrepointstores.com/ae/en/p/161296296           11:28 AM, 01st Nov                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           11:29 AM, 01st Nov                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:34 AM, 01st Nov                   Sohaib                   Kindly note that the item available on 1 at  Babyshop store  Abu Dhabi Airport Rd, 1 in BS Wahat Hili Mall, 2 CP Bawadi Mall           11:39 AM, 01st Nov                   Sohaib                   Is there anything else I can help you with?           11:40 AM, 01st Nov                     Marbet Sarte                    How about here in Dubai?           11:43 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:43 AM, 01st Nov                   Sohaib                   We are really sorry in the meantime the order not available at the Dubai store           11:43 AM, 01st Nov                     Marbet Sarte                    Is it possible to place the order with you and d eliver in Dubai?           11:44 AM, 01st Nov                   Sohaib                   Kindly note that as per the website the item is out of stock so the order cannot not be placed online           11:46 AM, 01st Nov                   Sohaib                   We'd appreciate your understanding and cooperation with us           11:46 AM, 01st Nov                     Marbet Sarte                    Ok thanks.           11:46 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:48 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5081519