Subject: Ticket Assigned - Conversation with Sana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 07:45:08 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sana Sana                    hi           11:27 AM, 01st Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:27 AM, 01st Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:27 AM, 01st Nov                     Sana                    1           11:27 AM, 01st Nov                   MAX UAE whatsapp bot                    Hello Sana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:27 AM, 01st Nov                     Sana                    1           11:27 AM, 01st Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:27 AM, 01st Nov                     Sana                    9592667440           11:28 AM, 01st Nov                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            11:28 AM, 01st Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:28 AM, 01st Nov                     Sana                    2           11:28 AM, 01st Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:28 AM, 01st Nov                     Sana                    1           11:28 AM, 01st Nov                   MAX UAE whatsapp bot                   Please enter your email address           11:28 AM, 01st Nov                     Sana                    [email-masked]           11:29 AM, 01st Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:29 AM, 01st Nov                   Sohaib                   Hi Sana ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:31 AM, 01st Nov                     Sana                    hi           11:31 AM, 01st Nov                     Sana                    dear i wabted to ask wat is actually click and collect           11:32 AM, 01st Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:34 AM, 01st Nov                   Sohaib                   We can see that you have placed your order on : 30-10-2022. We would like to inform you that your click and collect order will delivered to the stores and be ready to pick-up on:02-11-2022 .           11:37 AM, 01st Nov                   Sohaib                    You’ll receive an SMS and an email when your order is ready for collection.           11:37 AM, 01st Nov                   Sohaib                   Is there anything else I can help you with?           11:39 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:40 AM, 01st Nov                   Sohaib                   Kindly note that you've placed your order and selected store as pick up point           11:42 AM, 01st Nov                   Sohaib                   the store is Ajman city Centre, Al lttihad St.  Ajman City Centre           11:42 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:44 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5081500