Subject: Ticket Assigned - Conversation with liya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 06:55:13 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with liya liya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  liya Bot:  Hi liya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593016169 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110122001965     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0506115098            10:43 AM, 01st Nov                   Sohaib                   Hi Liya ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:44 AM, 01st Nov                     liya                    9593016169           10:45 AM, 01st Nov                     liya                    Pls share status of order no. Mentioned above           10:45 AM, 01st Nov                     liya                    Order was pal           10:45 AM, 01st Nov                     liya                    Placed yesterday and is to be delivered today. What time can I expect           10:45 AM, 01st Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:46 AM, 01st Nov                     liya                    Update?           10:48 AM, 01st Nov                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           10:49 AM, 01st Nov                   Sohaib                   We have checked and it appears that the following order number: (9593016169) was placed on (31-10-2022). Please note the expected delivery date on :  01-11-2022           10:50 AM, 01st Nov                   Sohaib                   The tracking number for your order is: (FP110122001965) and you can track it here: (https://bit.ly/3TQO18f).our courier team will contact you on the following contact number to arrange delivery very soon : +971528362297           10:50 AM, 01st Nov                   Sohaib                   Is there anything else I can help you with?           10:53 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:54 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5081266