Subject: Ticket Assigned - Conversation with ayesha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 06:51:20 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayesha ayesha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  ayesha Bot:  Hi ayesha, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Splash Fashions store near you? Just tap on the link below? and choose your city.   www.splashfashions.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0559049809            10:43 AM, 01st Nov                   Sohaib                   Hi Ayesha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:44 AM, 01st Nov                     ayesha                    Hi , iwould like to place an order, but the problem is i caanot find the store near me in your list           10:44 AM, 01st Nov                     ayesha                    There no splash is showing  click collect option           10:45 AM, 01st Nov                     ayesha                    What will i do           10:46 AM, 01st Nov                     ayesha                    Even i hav one splash near to my apartment           10:46 AM, 01st Nov                     ayesha                    Hi           10:46 AM, 01st Nov                     ayesha                    U there?           10:47 AM, 01st Nov                   Sohaib                   If all the products in your basket are from Splash, then your pick-up options will include Splash and Centrepoint stores.           10:47 AM, 01st Nov                   Sohaib                   During checkout, you will be able to select stores that offer Click & Collect for your order.           10:47 AM, 01st Nov                     ayesha                    But no splash is showing, only centre points           10:47 AM, 01st Nov                   Sohaib                   From time to time we need to temporarily deactivate click and collect for certain stores. We will endeavor to reactivate these stores as soon as possible. In the meantime please select an alternative store or home delivery.           10:48 AM, 01st Nov                     ayesha                    Ok           10:48 AM, 01st Nov                   Sohaib                   We'd appreciate your understanding and cooperation with us           10:48 AM, 01st Nov                   Sohaib                   Is there anything else I can help you with?           10:48 AM, 01st Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5081246