Subject: Note Added - [#5075369] NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 11:17:46 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5075369    Subject:  NEED ESCALATION   Requester: Novindsilva    Note Content:   <div class="WordSection1">
<div class="MsoNormal">+ <a id="OWAAM0119A35B2B144D3B8C0079A5DFC1B6FB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitish Pandey</span></a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, October 31, 2022 1:58 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5075369] - NEED ESCALATION</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team<br>
<br>
Problem Statement:  Item damaged and Warranty Issue<br>
<br>
Order Date:  Nov 5, 2021<br>
Order ID: 9511206143<br>
Item ID:  163862916 - - Omax Womens Analog Silver Strap Watch - PMM03T66I<br>
name: Nowin Dsilva<br>
number: +971559160710<br>
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Issue Description:  The customer complained that the item got damaged as It’s seconds needle is broken now the attached provide  and the warranty is still valid he asking how the warranty can be work here <br>
Kindly check and advise<br>
 <br>
Regards,<br>
CS Team Sohaib Ahmed</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5075369:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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