Subject: New Reply Received - NEED ESCALATION
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 09:25:57 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div dir="auto">thank you for your quick response </div>
<div dir="auto">the store was in Shuwaikh center point </div>
<div dir="auto">i attached the receipt </div>
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<div dir="auto">i need the delivery to be today or tomorrow not on the 2nd </div>
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<div dir="auto">my phone number is 60009202 for further contact </div>
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<div dir="auto">Thank you </div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; 
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<div>Date: 10/31/22 12:15 PM (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#5075386] - NEED ESCALATION </div>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">Hi Mohammed,</span><br>
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<span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us. </span><br>
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<span rel="tempredactor" style="font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">Please confirm the store name and location so we can investigate further </span><br>
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<span rel="tempredactor" style="font-size:14px">Looking forward to hearing from you.</span><br>
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<span rel="tempredactor" style="font-size:14px">Your friends,</span><br>
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<div><span rel="tempredactor" style="font-size:14px">The Support Team</span></div>
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Attachments :
1. <a href='https://helpae.homecentre.com/helpdesk/attachments/2044003701767'>20221031_083635.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5075386