Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 07:11:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    1003294306 return no.           11:02 AM, 31st Oct                     User                    for order 2109758702           11:03 AM, 31st Oct                     User                    i just need to return item           11:03 AM, 31st Oct                     User                    not the whole order           11:03 AM, 31st Oct                   Sohaib                   Hi Nesma  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:04 AM, 31st Oct                     User                    Hi           11:04 AM, 31st Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:05 AM, 31st Oct                     User                    okay           11:05 AM, 31st Oct            
          User                    i just want to return the mini dress           11:06 AM, 31st Oct                   Sohaib                   164019841 - - Solid Mini Drop Waist Dress with Round Neck and Long Sleeves           11:06 AM, 31st Oct                     User                    the jeans and leggings are okay with me, i don't want to return them           11:07 AM, 31st Oct                   Sohaib                   Only one item           11:07 AM, 31st Oct                     User                    yes           11:07 AM, 31st Oct                   Sohaib                   We sincerely apologize for any inconvenience however, we have created a new return request for you at this moment please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+201065081760). If the collection has still not been done after allowing that time please do get back 
 to us and let us know, we will be happy to assist you further.           11:09 AM, 31st Oct                     User                    i got a message about the return           11:09 AM, 31st Oct                     User                    thanks for your help           11:09 AM, 31st Oct                   Sohaib                   Is there anything else I can help you with?           11:10 AM, 31st Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:11 AM, 31st Oct                     User                    all are okay           11:11 AM, 31st Oct                     User                    thanks           11:11 AM, 31st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5075638