Subject: Ticket Assigned - Conversation with Saima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 07:17:41 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saima Saima                    Hi           11:10 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:10 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello Saima , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:10 AM, 29th Oct                     Saima                    1           11:11 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:11 AM, 29th Oct                     Saima                    9592165365           11:11 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            11:11 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 AM, 29th Oct                     Saima                    2           11:11 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 AM, 29th Oct                     Saima                    1           11:11 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:12 AM, 29th Oct                     Saima                    [email-masked]           11:12 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:12 AM, 29th Oct                   Sohaib                   Hi Saima ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:14 AM, 29th Oct                     Saima                    Hello           11:14 AM, 29th Oct                     Saima                    I have placed an Order on 27th oct Still did not get any msg regarding collection           11:14 AM, 29th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:15 AM, 29th Oct                     Saima                    9592165365 thats my order number           11:15 AM, 29th Oct                   Sohaib                   Your order ID 9592165365 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup. You can collect your order by order number and personal ID only           11:16 AM, 29th Oct                     Saima                    Ok thank you           11:16 AM, 29th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:17 AM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5066234