Subject: Ticket Assigned - Conversation with taiyab ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 07:01:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with taiyab ali taiyab ali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  taiyab ali Bot:  Hi taiyab ali, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 18-00-871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  999618529            10:52 AM, 29th Oct                   Sohaib                   Hi Taiyab ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:53 AM, 29th Oct                     taiyab ali                    My order no 8192236389           10:54 AM, 29th Oct                     taiyab ali                    Pls cancel my order           10:54 AM, 29th Oct                   Sohaib                   We're  sorry to hear that you wish to cancel your order.  We can see the order has been placed on: Oct 27, 2022 with the order number:8192236389   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 7-14 days.            10:55 AM, 29th Oct                   Sohaib                   Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.  ** Please note, all ELECTRONIC items are non-returnable as per our returns policy.           10:55 AM, 29th Oct                     taiyab ali                    Ok           10:57 AM, 29th Oct                   Sohaib                   Is there anything else I can help you with?           10:58 AM, 29th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:00 AM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5066181