Subject: New Reply Received - Damaged order number is 8191940642
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 06:34:43 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Damaged order number is 8191940642   Ticket comment <div>Hello until now the driver not come to take the damaged item. 
</div>
<div>
<br>
</div>
<div>Thanks <br>
<br>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Oct 2022, at 7:25 AM, Homecentre &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr"> Hi Esraa</div>
<div dir="ltr">
<br>
</div>
<div style="clear: both" dir="ltr">Thank you for your prompt response </div>
<div style="clear: both">
<br>
<div dir="ltr">We would like to inform you that when the item get collected from your side the product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check
 and issue your refund.</div>
<div>
<br>
</div>
<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
<div>
<br>
</div>
<div>We thank you for your understanding and cooperation.</div>
<div>
<br>
</div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div>
<br>
</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Home
 Centre </span>Support Team</div>
</div>
</div>
</div>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5055798