Subject: Ticket Assigned - Conversation with Shahabaj Naik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 05:16:09 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shahabaj Naik Shahabaj Naik                    Hi           08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:55 AM, 29th Oct                     Shahabaj Naik                    How are you           08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:55 AM, 29th Oct                     Shahabaj Naik                    1           08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello Shahabaj Naik , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:55 AM, 29th Oct                     Shahabaj Naik                    1           08:55 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:55 AM, 29th Oct                     Shahabaj Naik                             08:56 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           08:56 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            08:57 AM, 29th Oct                     Shahabaj Naik                    9592453086           08:57 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            08:57 AM, 29th Oct                     Shahabaj Naik                    1           08:57 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:57 AM, 29th Oct                     Shahabaj Naik                    9592453086           08:57 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            08:57 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:57 AM, 29th Oct                     Shahabaj Naik                    2           08:58 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:58 AM, 29th Oct                     Shahabaj Naik                    When will deliver           08:58 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:58 AM, 29th Oct                     Shahabaj Naik                    1           08:58 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:58 AM, 29th Oct                     Shahabaj Naik                    [email-masked]           08:58 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:58 AM, 29th Oct                   Sohaib                   Hi Shahabaj  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:59 AM, 29th Oct                     Shahabaj Naik                    Just want to know when can deliver           09:00 AM, 29th Oct                     Shahabaj Naik                    My order           09:00 AM, 29th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:00 AM, 29th Oct                     Shahabaj Naik                    Sure waiting           09:01 AM, 29th Oct                   Sohaib                   We have checked and it appears that the following order number: (9592453086) was placed on (29-10-2022). Please note the expected delivery date on : 29-10-2022 .           09:02 AM, 29th Oct                   Sohaib                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details..our courier team will contact you on the following contact number to arrange delivery very soon : 971504565874           09:02 AM, 29th Oct                   Sohaib                   Is there anything else I can help you with?           09:02 AM, 29th Oct                     Shahabaj Naik                    Possible today           09:04 AM, 29th Oct                     Shahabaj Naik                    What time           09:04 AM, 29th Oct                   Sohaib                   Yes the expected delivery date on 29-10-2022 and our courier agent will contact you before starting in the delivery process with sufficient time           09:06 AM, 29th Oct                     Shahabaj Naik                    And in need to change my email address           09:06 AM, 29th Oct                     Shahabaj Naik                    In profile           09:06 AM, 29th Oct                     Shahabaj Naik                    How I can           09:07 AM, 29th Oct                   Sohaib                   We sincerely apologize for the issue you are facing however, we are unable to make any changes to the registered email address once an account has already been created. We would advise you to please simply create a new account with the new email address that you wish to use with us.           09:07 AM, 29th Oct                     Shahabaj Naik                    Sure           09:07 AM, 29th Oct                     Shahabaj Naik                    And what is address for my delivery           09:08 AM, 29th Oct                   Sohaib                   Mercure hotel suites and apartments United Arab Emirates (AE)           09:08 AM, 29th Oct                     Shahabaj Naik                    Sure           09:08 AM, 29th Oct                   Sohaib                   Is there anything else I can help you with?           09:08 AM, 29th Oct                     Shahabaj Naik                    Just if you can place an request to deliver by today itself           09:09 AM, 29th Oct                     Shahabaj Naik                    That will be appreciated           09:09 AM, 29th Oct                   Sohaib                   Rest assured with that           09:10 AM, 29th Oct                     Shahabaj Naik                    Means ?           09:10 AM, 29th Oct                   Sohaib                   When your order has been shipped out to the courier team we will inform them to arrange that priority basis           09:14 AM, 29th Oct                   Sohaib                   Is there anything else I can help you with?           09:15 AM, 29th Oct                     Shahabaj Naik                    Nothing           09:15 AM, 29th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:15 AM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5065907