Subject: Ticket Assigned - Conversation with Noura H
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 05:04:49 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noura H Noura H                    Good Morning           08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:53 AM, 29th Oct                     Noura H                             08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:53 AM, 29th Oct                     Noura H                    1           08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    Hello Noura H , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:53 AM, 29th Oct                     Noura H                    2           08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 80022297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:53 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:53 AM, 29th Oct                     Noura H                    2           08:54 AM, 29th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:54 AM, 29th Oct                     Noura H                    1           08:54 AM, 29th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:54 AM, 29th Oct                     Noura H                    [email-masked]           08:54 AM, 29th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:54 AM, 29th Oct                   Sohaib                   Hi Noura , Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:55 AM, 29th Oct                   Sohaib                   We can see that you're contacting us regarding your order : 9592164510           08:58 AM, 29th Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           08:59 AM, 29th Oct                   Sohaib                   Hi Noura, I have not received a response from you still, please confirm if we are still connected?           09:02 AM, 29th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:04 AM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5065892