Subject: Ticket Assigned - Conversation with Mehak Parwani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 03:39:13 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mehak Parwani Mehak Parwani                    Hello           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Hello Mehak Parwani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:29 AM, 29th Oct                     Mehak Parwani                    1           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:29 AM, 29th Oct                     Mehak Parwani                    9513562017           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:29 AM, 29th Oct                     Mehak Parwani                    1           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:29 AM, 29th Oct                     Mehak Parwani                    9513562017           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:29 AM, 29th Oct                     Mehak Parwani                    9592380282           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:29 AM, 29th Oct                     Mehak Parwani                    1           07:29 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:29 AM, 29th Oct                     Mehak Parwani                    9592380282           07:30 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 29/10/2022             07:30 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 AM, 29th Oct                     Mehak Parwani                    2           07:30 AM, 29th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 AM, 29th Oct                     Mehak Parwani                    1           07:30 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:30 AM, 29th Oct                     Mehak Parwani                    [email-masked]           07:30 AM, 29th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:30 AM, 29th Oct                   Sohaib                   Hi Mehak , Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:31 AM, 29th Oct                     Mehak Parwani                    Good morning sohaib           07:31 AM, 29th Oct                     Mehak Parwani                    I want to know the status of my order           07:31 AM, 29th Oct                     Mehak Parwani                    I want it to get deliver today           07:31 AM, 29th Oct                     Mehak Parwani                    At sharjah city centre           07:31 AM, 29th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:31 AM, 29th Oct                     Mehak Parwani                    Can you please confirm me the timing when will it be available           07:32 AM, 29th Oct                     Mehak Parwani                    As yesterday when I place the order it was showing it will be deliver by today           07:32 AM, 29th Oct                   Sohaib                   We can see that you have placed your order on 28-10-2022. We would like to inform you that your click-and-collect order will be delivered to the stores and ready to pick up on 29-10-2022.           07:33 AM, 29th Oct                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection. Kindly expected that today as well           07:33 AM, 29th Oct                     Mehak Parwani                    Can I get estimate time           07:34 AM, 29th Oct                     Mehak Parwani                    Becz I need to gift today           07:34 AM, 29th Oct                     Mehak Parwani                    And I need by evening           07:34 AM, 29th Oct                   Sohaib                   We can't assure you of the exact time the order being ready at the store However Please be assured we will do our best to arrange that very soon on a priority basis within today           07:37 AM, 29th Oct                   Sohaib                   Is there anything else I can help you with?           07:37 AM, 29th Oct                     Mehak Parwani                    Thank you so much           07:38 AM, 29th Oct                     Mehak Parwani                    No nothing           07:38 AM, 29th Oct                     Mehak Parwani                    I want my order by today that is the only help           07:38 AM, 29th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:38 AM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5065792