Subject: Ticket Assigned - Conversation with NA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 07:45:39 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with NA NA                    Hello           11:31 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            11:31 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:32 AM, 27th Oct                     NA                    1           11:32 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    Hello NA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:32 AM, 27th Oct                     NA                    3           11:32 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            11:32 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:32 AM, 27th Oct                     NA                    3           11:34 AM, 27th Oct                   Babyshop UAE WhatsApp bot                    Hi NA , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            11:34 AM, 27th Oct                     NA                    5           11:34 AM, 27th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           11:34 AM, 27th Oct                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:35 AM, 27th Oct                   Md                   Please confirm if you are contacting regarding the following order number: 9591628392           11:40 AM, 27th Oct                     NA                    Hello sorry i was busy           11:41 AM, 27th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:41 AM, 27th Oct                     NA                    Yes i want to confirm about refund process how long its gonna take?           11:42 AM, 27th Oct                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online  to your shukran wallet immediately           11:43 AM, 27th Oct                   Sohaib                   Is there anything else I can help you with?           11:43 AM, 27th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:45 AM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5058303