Subject: Ticket Assigned - Conversation with H
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 07:23:35 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with H H                    Hello           11:04 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:04 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:04 AM, 27th Oct                     H                    1           11:04 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello H , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:04 AM, 27th Oct                     H                    1           11:04 AM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:04 AM, 27th Oct                     H                    9591965096           11:05 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC102622002343    You can also easily track your order from My Account > Order History.             11:05 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:05 AM, 27th Oct                     H                    2           11:05 AM, 27th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:05 AM, 27th Oct                     H                    1           11:06 AM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:06 AM, 27th Oct                     H                    [email-masked]           11:06 AM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:06 AM, 27th Oct                     H                    I want to check the estimated time for the order to be delivered           11:07 AM, 27th Oct                     H                    Else then I’ll postpone the delivery for the evening           11:07 AM, 27th Oct                   Sohaib                   Hi Hawra ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:10 AM, 27th Oct                     H                    I want to check the estimated time for the order to be delivered           11:11 AM, 27th Oct                     H                    Else then I’ll postpone the delivery for the evening           11:11 AM, 27th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:12 AM, 27th Oct                     H                    Or if you can provide me with the contact details of the person who Will deliver           11:13 AM, 27th Oct                   Sohaib                   We would like to inform you that your order (9591965096) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (971544714751). Kindly expected that within today. When courier agent conat you please inform him of the same and he will assist you optimally as we don't have a contact number for him in the meantime           11:17 AM, 27th Oct                     H                    How come you don’t have a contact details of the assigned personnel           11:18 AM, 27th Oct                   Sohaib                   We sincerely apologize for any inconvenience caused to you            11:20 AM, 27th Oct                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           11:21 AM, 27th Oct                   Sohaib                   Is there anything else I can help you with?           11:21 AM, 27th Oct                     H                    Okay thank you I’ll arrange with the agent for the delivery time           11:21 AM, 27th Oct                     H                    Thank you so much           11:22 AM, 27th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:23 AM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5058186