Subject: Ticket Assigned - Conversation with Ms Dee
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 08:05:08 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ms Dee Ms Dee                    Hi           11:55 AM, 26th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:55 AM, 26th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:55 AM, 26th Oct                     Ms Dee                    1           11:55 AM, 26th Oct                   MAX UAE whatsapp bot                    Hello Ms Dee , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:55 AM, 26th Oct                     Ms Dee                    1           11:56 AM, 26th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:56 AM, 26th Oct                     Ms Dee                    9591924027           11:56 AM, 26th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             11:56 AM, 26th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:56 AM, 26th Oct                     Ms Dee                    2           11:56 AM, 26th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:56 AM, 26th Oct                     Ms Dee                    1           11:57 AM, 26th Oct                   MAX UAE whatsapp bot                   Please enter your email address           11:57 AM, 26th Oct                     Ms Dee                    [email-masked]           11:57 AM, 26th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:57 AM, 26th Oct                   Sohaib                   Hi Ms Dee ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:58 AM, 26th Oct                     Ms Dee                    Hi           11:58 AM, 26th Oct                     Ms Dee                    I'm expecting my order today but it is showing that it is still not shipped           11:59 AM, 26th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:01 PM, 26th Oct                   Sohaib                   We have checked and it appears that the following order number: (9591924027) was placed on (25-10-2022). Please note the expected delivery date on : 26-10-2022 .  Our courier team will contact you on the following contact number to arrange delivery very soon : +971522254395           12:03 PM, 26th Oct                   Sohaib                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           12:03 PM, 26th Oct                     Ms Dee                    ok, will wait           12:04 PM, 26th Oct                     Ms Dee                    Thanks           12:04 PM, 26th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:04 PM, 26th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5053800