Subject: Ticket Assigned - Conversation with natasha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 07:51:36 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natasha natasha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  natasha Bot:  Hi natasha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4692001034 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97466874405            11:41 AM, 26th Oct                   Sohaib                   Hi Natasha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:42 AM, 26th Oct                     natasha                    Good morning           11:42 AM, 26th Oct                     natasha                    I want to find out what time my delivery will be today as i have to go to work later on           11:42 AM, 26th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:42 AM, 26th Oct                     natasha                    thank you           11:43 AM, 26th Oct                   Sohaib                   We have checked and it appears that the following order number: (4692001034) was placed on (26-10-2022). Please note the expected delivery date on : 26-10-2022.  Our courier team will contact you on the following contact number to arrange delivery very soon: +97466477535           11:44 AM, 26th Oct                   Sohaib                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           11:44 AM, 26th Oct                     natasha                    Thnk you           11:44 AM, 26th Oct                     natasha                    I will call right away           11:44 AM, 26th Oct                   Sohaib                   Yes you’ll receive the call as well           11:45 AM, 26th Oct                   Sohaib                   Is there anything else I can help you with?           11:45 AM, 26th Oct                     natasha                    Please see to it they call the number on the order           11:46 AM, 26th Oct                   Sohaib                   +97466477535           11:46 AM, 26th Oct                     natasha                    Yes please           11:47 AM, 26th Oct                     natasha                    What time is the last delivery normally?           11:47 AM, 26th Oct                   Sohaib                   We are really sorry for that as we won't be able to assure you with exact tine However our courier team will contact you before starting in the delivery process as well           11:49 AM, 26th Oct                     natasha                    Ok           11:51 AM, 26th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:51 AM, 26th Oct                     natasha                    same to you           11:51 AM, 26th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5053727