Subject: New Reply Received - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 10:39:55 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div dir="auto">Dear Team, <div><br></div>
<div>Order no. 9589824596 <br><br><br><br><br><div id="hw_signature">Sent from my phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Tue, Oct 25, 2022, 14:19<br>To: [email-masked]<br>Subject: Re: [#5020108] - NEED ESCALATION<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div><span style="font-size:14px" dir="ltr">Hi Jovita,</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Thank you for your prompt response</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Please provide us with the exact order number to further assist you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Looking forward to hearing from you.</span></div>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;display:inline !important;box-sizing:border-box">Centrepoint </span>Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5020108:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5020108