Subject: Ticket Assigned - Conversation with christ
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 06:51:05 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christ christ                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  christ Bot:  Hi christ, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9591624556 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504529631            10:34 AM, 25th Oct                     christ                    i want to cancel my parcel           10:34 AM, 25th Oct                     christ                    parcel delivery way too long time           10:35 AM, 25th Oct                     christ                    stated it will delivery the next day after order make           10:35 AM, 25th Oct                     christ                    and still you tell me it's on the way           10:35 AM, 25th Oct                     christ                    Start Again           10:36 AM, 25th Oct                     christ                             10:37 AM, 25th Oct                     christ                    not even update your status           10:37 AM, 25th Oct                   Sohaib                   Hi Christ ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:41 AM, 25th Oct                   Sohaib                   We can see that your order takes more than usual due to some technical issue would you pleas confirm cancellation           10:42 AM, 25th Oct                     christ                    can i cancel my parcel           10:42 AM, 25th Oct                     christ                    i press           10:43 AM, 25th Oct                     christ                    but it doesn't work           10:43 AM, 25th Oct                     christ                    still showing arriving by delivery on 24           10:43 AM, 25th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:45 AM, 25th Oct                   Sohaib                   Your order now is under the cancelation process you'll receive a notification regarding the same very soon           10:48 AM, 25th Oct                     christ                    alright           10:48 AM, 25th Oct                   Sohaib                   Is there anything else I can help you with?           10:49 AM, 25th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 AM, 25th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5048584