Subject: Ticket Assigned - Conversation with mahmoud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 08:16:33 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmoud mahmoud                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  mahmoud Bot:  Hi mahmoud, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8191382606 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  096551319539            12:09 PM, 23rd Oct                   Sohaib                   Hi Mahmoud ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:10 PM, 23rd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:12 PM, 23rd Oct                   Sohaib                   We can see that you have placed your order on :Oct 22, 2022 . We would like to inform you that your click and collect order will delivered to the stores and be ready to pick-up on:23-10-2022 .           12:13 PM, 23rd Oct                   Sohaib                    You’ll receive an SMS and an email when your order is ready for collection.           12:13 PM, 23rd Oct                   Sohaib                   Is there anything else I can help you with?           12:13 PM, 23rd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5040048