Subject: Re: [#5021534] - Re: فاتورة مشترياتك
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 08:09:26 +0000

Hi Sohaib Ahmed,  These orders are impacted by an IT issue and will be resolved only after 25th of October. There is nothing that can be done to deliver these orders without resolution from the IT team. Please inform the customer of the same.          
                           
                            On
                            Wed, 19 Oct at  2:54 PM
                            ,  Sohaib Ahmed <[email-masked]>  wrote:
                             
 Hi Team,  
   
 The issue has been escalated to the courier team and they've responded as per the below attached  
   
 the order was delivered partially kindly advise 
 
 Problem Statement: Late delivery  Order Date:  Oct 4, 2022 Order ID: 1688995674 Tracking ID: LMK0010030011 Exp Del Date: 13-10-2022  Issue Description: The order was shipped on 10/8/22  but has still not been delivered to the customer. Please deliver the order on priority.  Regards, Sohaib Ahmed