Subject: Ticket Assigned - Conversation with mudassar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 07:59:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mudassar mudassar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mudassar Bot:  Hi mudassar, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0526118492            11:46 AM, 23rd Oct                     mudassar                    Ok           11:46 AM, 23rd Oct                   Sohaib                   Hi Mudassar ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:50 AM, 23rd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:53 AM, 23rd Oct                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            11:55 AM, 23rd Oct                   Sohaib                   Hi Mudassar , I'm not getting a response from you. Are we still connected?           11:56 AM, 23rd Oct                   Sohaib                   Hi Mudassar , I have not received a response from you still, please confirm if we are still connected?           11:58 AM, 23rd Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:59 AM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5039972