Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 07:39:11 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi Good Morning           11:20 AM, 23rd Oct                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:21 AM, 23rd Oct                     User                    I am vincent           11:21 AM, 23rd Oct                     User                    Hi Sohaib           11:21 AM, 23rd Oct                     User                    Order #8189310491           11:21 AM, 23rd Oct                     User                    any update           11:21 AM, 23rd Oct                     User                    till now didnt hear anything           11:21 AM, 23rd Oct                     User                    do you have my email id           11:22 AM, 23rd Oct                     User                    no email nor calls           11:22 AM, 23rd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:22 AM, 23rd Oct                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:27 AM, 23rd Oct                     User                    yes sure..           11:27 AM, 23rd Oct                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.  Our team is working on your issue and will get back to you very soon           11:30 AM, 23rd Oct                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some more time so we can fix that optimally            11:31 AM, 23rd Oct                   Sohaib                   Is there anything else I can help you with?           11:31 AM, 23rd Oct                     User                    can I have the complaint number           11:32 AM, 23rd Oct                     User                    or ticket number           11:32 AM, 23rd Oct                     User                    hi           11:34 AM, 23rd Oct                   Sohaib                   Please note that your complaint number is : 5034140           11:34 AM, 23rd Oct                     User                    ok           11:34 AM, 23rd Oct                     User                    do you have my mail id or phone number           11:34 AM, 23rd Oct                   Sohaib                   [email-masked]           11:36 AM, 23rd Oct                     User                    yes           11:36 AM, 23rd Oct                     User                    correct           11:36 AM, 23rd Oct                   Sohaib                   Is there anything else I can help you with?           11:36 AM, 23rd Oct                     User                    thank you..           11:37 AM, 23rd Oct                     User                    havea nice day           11:37 AM, 23rd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 AM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5039907