Subject: Ticket Assigned - Conversation with Mk
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 06:58:15 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mk Mk                    Help           10:48 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:48 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Hello Mk , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:48 AM, 23rd Oct                     Mk                    2           10:48 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:48 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:48 AM, 23rd Oct                     Mk                    2           10:49 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:49 AM, 23rd Oct                     Mk                    1           10:49 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:49 AM, 23rd Oct                     Mk                    [email-masked]           10:49 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:49 AM, 23rd Oct                   Sohaib                   Hi Mina ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:49 AM, 23rd Oct                     Mk                    Hello Sohaib .. I am not able to proceed for payment to for my order           10:50 AM, 23rd Oct                     Mk                    Checkout*           10:50 AM, 23rd Oct                   Sohaib                   Would you please share the screenshot showing the error while checking out           10:51 AM, 23rd Oct                     Mk                    There no error. . After press checkout using cash on delivery or entering my bank account .. it return to the main. Page           10:52 AM, 23rd Oct                   Sohaib                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it. then try placing your order as well           10:53 AM, 23rd Oct                     Mk                    Can proceed from ur side to check out my order to my home address           10:54 AM, 23rd Oct                   Sohaib                   We are really sorry as we won't be able to create an order from ur end due to security reasons           10:55 AM, 23rd Oct                   Sohaib                   We'd appreciate your understanding and cooperation with us           10:55 AM, 23rd Oct                     Mk                    Hopefully u help .. thank u           10:56 AM, 23rd Oct                   Sohaib                   Is there anything else I can help you with?           10:56 AM, 23rd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:57 AM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5039724