Subject: Ticket Assigned - Conversation with Shagufta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 01:42:03 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shagufta Shagufta                    Hi we haven't received our package           05:30 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:30 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:30 AM, 23rd Oct                     Shagufta                    1           05:30 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Hello Shagufta , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 AM, 23rd Oct                     Shagufta                    1           05:30 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:30 AM, 23rd Oct                     Shagufta                    9590990060           05:31 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102022000649    You can also easily track your order from My Account > Order History.             05:31 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:31 AM, 23rd Oct                     Shagufta                    2           05:31 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:31 AM, 23rd Oct                     Shagufta                    1           05:32 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:32 AM, 23rd Oct                     Shagufta                    [email-masked]           05:32 AM, 23rd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:32 AM, 23rd Oct                   Sohaib                   Hi Shagufta ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:32 AM, 23rd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:35 AM, 23rd Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971524237457           05:37 AM, 23rd Oct                   Sohaib                   Hi Shagufta , I'm not getting a response from you. Are we still connected?           05:38 AM, 23rd Oct                   Sohaib                   Hi Shagufta , I have not received a response from you still, please confirm if we are still connected?           05:40 AM, 23rd Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           05:41 AM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5039224