Subject: Note Added - [#5035519] NEED ESCALATION
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 09:32:34 +0000

Hi ,    FODEL Support UAE added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5035519    Subject:  NEED ESCALATION   Requester: Lisamudzimiri    Note Content:   <div dir="ltr">Dear Max team,<div><br></div>
<div>Please note the customer wants HOME delivery from your side.<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Sat, Oct 22, 2022 at 1:20 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,<br><br>Problem Statement: Delivery <br>Order Date: Oct 8, 2022<br>Order ID: 9589474525<br>Tracking ID: LM310040900<br>Exp Del Date: Oct 10, 2022</div>
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<br>Assistance Required: Send Code ​to customer <br><br>Issue Description: The order arrived at the pickup location on Oct 10, 2022, but till now the code has not been sent to the customer so we request you send it so the customer can collect the order. ​<br><br>Thank You,</div>
<div dir="ltr">Sohaib Ahmed</div>
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