Subject: Ticket Assigned - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 08:26:03 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED ESCALATION rashmi gowdgere vishwamithra                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi rashmi gowdgere vishwamithra, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9590899605 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:17 PM, 22nd Oct                   Sohaib                   Hi Rashmi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:20 PM, 22nd Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be ready for collection at the store However Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:20 PM, 22nd Oct                   Sohaib                   Is there anything else I can help you with?           12:23 PM, 22nd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:25 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5035950