Subject: Ticket Assigned - Conversation with inzamam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 07:43:54 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with inzamam inzamam                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  inzamam Bot:  Hi inzamam, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097334573321            11:23 AM, 22nd Oct                   Sohaib                   Hi Inzamam ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:24 AM, 22nd Oct                     inzamam                    Ok           11:24 AM, 22nd Oct                     inzamam                    I am waiting for your call           11:26 AM, 22nd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:26 AM, 22nd Oct                     inzamam                    Ok           11:26 AM, 22nd Oct                   Sohaib                   is this regarding your order :7391369218           11:29 AM, 22nd Oct                     inzamam                    Yes           11:29 AM, 22nd Oct                     inzamam                    I need to exchange this product in the store           11:30 AM, 22nd Oct                     inzamam                    So I need to whatever items I have selected, this items are available in which store           11:31 AM, 22nd Oct                   Sohaib                   Could you please share the item name           11:32 AM, 22nd Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:34 AM, 22nd Oct                     inzamam                    You don't have items details           11:34 AM, 22nd Oct                     inzamam                             11:36 AM, 22nd Oct                   Sohaib                   Are you looking to return the all item in your order           11:37 AM, 22nd Oct                     inzamam                             11:38 AM, 22nd Oct                     inzamam                    Yes           11:38 AM, 22nd Oct                     inzamam                    Can you please call me .. so we can discuss in details           11:38 AM, 22nd Oct                   Sohaib                   You can reach out to us via call number : 8000-1271           11:40 AM, 22nd Oct                     inzamam                    Ok           11:40 AM, 22nd Oct                   Sohaib                   Is there anything else I can help you with?           11:42 AM, 22nd Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:43 AM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5035784