Subject: Ticket Assigned - Conversation with sherin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 06:16:11 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sherin sherin                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  sherin Bot:  Hi sherin, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0589093489            09:59 AM, 22nd Oct                   Sohaib                   Hi sherin ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:01 AM, 22nd Oct                     sherin                    i wanted to retunr two of items from. my recent order           10:02 AM, 22nd Oct                     sherin                    i cnt find the option in my app or website           10:02 AM, 22nd Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:03 AM, 22nd Oct                     sherin                    ok           10:05 AM, 22nd Oct                   Sohaib                   9590887144           10:05 AM, 22nd Oct                   Sohaib                   Could you please provide us with the name of the item as per your order we will create a return on behalf           10:06 AM, 22nd Oct                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           10:08 AM, 22nd Oct                   Sohaib                   Hi Sherin , I have not received a response from you still, please confirm if we are still connected?           10:10 AM, 22nd Oct                     sherin                    r u there           10:10 AM, 22nd Oct                     sherin                    hey?           10:10 AM, 22nd Oct                   Sohaib                   Could you please provide us with the name of the item as per your order we will create a return on behalf           10:12 AM, 22nd Oct                   Sohaib                   Hi Sherin , I have not received a response from you still, please confirm if we are still connected?           10:13 AM, 22nd Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:15 AM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5035520