Subject: New Reply Received - Unfortunately change my number
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 21:29:43 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Unfortunately change my number  Ticket comment <div dir="auto">Thank you for your response... I want the same product....</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 20 Oct 2022, 1:42 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nikhil,<br><br>Thank you for your patience.<br><br>We sincerely apologize for any inconvenience caused as your order 9589708564 take more than usual to be delivered, this definitely not the kind of experience we offer However as per the tracking information, we can see that your order has been returned back to our warehouse.<br><br>The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately, we are unable to resend the items once the return process has already been initiated. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">And we have processed the refund of the amount (AED 81.10) on (18-10-2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days as per your concerned bank process </div>
<div dir="ltr">
<br>We would request you please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion. <br><br>We thank you for your understanding and cooperation. Stay Safe!<br><br>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5001009