Subject: New Reply Received - Hi good evening why the items that the Casio watch it not working
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 04:51:43 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Hi good evening why the items that the Casio watch it not working  Ticket comment <div dir="auto">It OK I will go In your branch to check what problem of the watch<br><br><br><br><br><div id="hw_signature">Sent from my phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Tue, Oct 18, 2022, 6:33 AM<br>To: [email-masked]<br>Subject: Re: [#5015216] - Hi good evening why the items that the Casio watch it not working<br>
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<div dir="ltr">Hi Applea ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. <br><br>We would like to inform you that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape, however, we request you please share with us a short video of the item showing the issue so that we can investigate further and assist you accordingly with this.</div>
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<div dir="ltr">Also, we would request you please specify the quantity of the item that was damaged so we can assist you in this issue optimally<br><br>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;display:inline !important;box-sizing:border-box">Centrepoint </span>Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5015216:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015216