Subject: Ticket Assigned - Conversation with rossella
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 03:56:10 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rossella rossella                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  rossella Bot:  Hi rossella, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509195115            07:46 AM, 18th Oct                   Sohaib                   Hi Rossella ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:47 AM, 18th Oct                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           07:50 AM, 18th Oct                   Sohaib                   Hi Rossella , I'm not getting a response from you. Are we still connected?           07:52 AM, 18th Oct                   Sohaib                   Hi Rossella  I have not received a response from you still, please confirm if we are still connected?           07:54 AM, 18th Oct                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:55 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015865