Subject: Ticket Assigned - Conversation with ??Simona??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 03:14:53 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ??Simona?? ??Simona??                    1           07:04 AM, 18th Oct                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:04 AM, 18th Oct                   MAX KW Whatsapp BOT                    Hello ??Simona?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:04 AM, 18th Oct                     ??Simona??                    1           07:04 AM, 18th Oct                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           07:04 AM, 18th Oct                     ??Simona??                    8190497127           07:04 AM, 18th Oct                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1016220007193    You can also easily track your order from My Account > Order History.             07:04 AM, 18th Oct                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:04 AM, 18th Oct                     ??Simona??                    Where’s my order           07:05 AM, 18th Oct                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 AM, 18th Oct                     ??Simona??                    2           07:05 AM, 18th Oct                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 AM, 18th Oct                     ??Simona??                    1           07:05 AM, 18th Oct                   MAX KW Whatsapp BOT                   Please enter your email address           07:05 AM, 18th Oct                     ??Simona??                    [email-masked]           07:05 AM, 18th Oct                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:05 AM, 18th Oct                   Sohaib                   Hi Simona ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:06 AM, 18th Oct                     ??Simona??                    I need to know where is my order           07:07 AM, 18th Oct                     ??Simona??                    No one call me and this msg I received at 5 am           07:07 AM, 18th Oct                     ??Simona??                    هلا، لم نجدك! لم نتمكن من توصيل طلبك رقم 8190497127 بتاريخ 2022-10-18 05:10:10، السبب:طلب التوصيل في تاريخ لاحق. سنحاول التوصيل مرة أخرى قريبًا. اضغط لتشارك رأيك http://m.shk.do/1I9mm9e0. يوم سعيد!           07:08 AM, 18th Oct                   Sohaib                   Could you please confirm if the following contact number is correct : +96555423037           07:08 AM, 18th Oct                     ??Simona??                    Yes correct           07:09 AM, 18th Oct                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           07:09 AM, 18th Oct                     ??Simona??                    I didn’t have call from him           07:09 AM, 18th Oct                   Sohaib                   Kindly note that we have already informed them to contact you Please note the expected delivery date on 19-10-2022 as is mentioned while placing your order    .           07:10 AM, 18th Oct                   Sohaib                   Is there anything else I can help you with?           07:11 AM, 18th Oct                     ??Simona??                    Ok but the msg said the driver can’t find me           07:12 AM, 18th Oct                   Sohaib                   Please ignore the messages received the actual delivery date on 19/10/2022           07:13 AM, 18th Oct                   Sohaib                   Is there anything else I can help you with?           07:13 AM, 18th Oct                     ??Simona??                    Thank you           07:14 AM, 18th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015835