Subject: Note Added - [#4988906] need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 20:22:18 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4988906    Subject:  need esc   Requester: Girishmvk    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMF8867DFEF4DB43CBAA1F786471603349" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ABADUR RAHMAN</span></a>
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<div class="MsoNormal">Do we have OMAX service centre in Kuwait as we need to fix a customer watch.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Nitish Pandey</div>
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<div>From: Sanket Sable &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, October 14, 2022 12:53 PM<br>
<b>To:</b> Shilank Chauhan &lt;[email-masked]&gt;; Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4988906] - need esc</div>
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<div class="MsoNormal">+<a id="OWAAM625201A8F524439594F6584C1F8E0FB3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shilank Chauhan</span></a> +<a id="OWAAM9D992F19BD1147E0A8477B0A0CF930BB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitish
 Pandey</span></a>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, October 14, 2022 12:35 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4988906] - need esc</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Is there any update?</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Problem Statement: Warranty issue</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order Date : Nov 22, 2021</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order ID: 8114781748</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Item ID: 164064537 - - Omax Women Maroon Leather Strap Analog Watch - PM002P88I</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Country: Kuwait</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Issue Description: The item delivered to the customer on Nov 25, 2021 and the customer contact us regrind the quality asinfromed its not working any more However
 the product no longer available in the Kuwait website ,as per the UAE its available </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>given</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
 link and the warranty showing one year and cx provide with attached as well</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'><a href="https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Omax-Women%27s-Red-Analog-Leather-Strap-Watch--PM003G65I/p/164350647" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">https://www.centrepointstores.com/ae/en/Fashion-Accessories/Watches/CENTREPOINT-Omax-Women%27s-Red-Analog-Leather-Strap-Watch--PM003G65I/p/164350647</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Kindly check and advise </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4988906:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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