Subject: New Reply Received - Re: Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 15:22:11 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="ltr">
<div>Hi</div>
<div>This is my location in Kaifan, block 6, airport road, Alexandria street at Kaifan dormitory for girls gate1. My phone number is 65892060.</div>
<div>Thank you</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Oct 16, 2022 at 1:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5000913</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5000913<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div><span dir="ltr">Hi Eman ,<br></span></div>
<div><br style="box-sizing:border-box"></div>
<div><span dir="ltr"><span dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.</span></span></div>
<div>
<br><span dir="ltr">We are really sorry if it took longer than usual to respond to you, However, </span><span dir="ltr">Please confirm for us if this is your correct phone number (96565892060) and kindly provide us with your full address so that the shipping team can be updated and the problem can be resolved as soon as possible.</span>
</div>
<div><span dir="ltr"><br></span></div>
<div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing:border-box;color:rgb(24,50,71);font-size:14px;background-color:rgb(245,247,249)"></div>
</div>
<div><span dir="ltr">Thank You,<br>Centrepoint Support Team</span></div>
</div></div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000913