Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 14:55:35 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>Dear team , </div>
<div>Below is as per the images showed in the app upon my purchase and the whole purpose is to have this stroller to travel and take it onboard as it’s foldable but the cover that should be  there as per the images wasn’t available which was very disappointing . Below is for your reference. </div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjQ3OTcxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-JnkCBW-w77FHb2wnVX__tl13zpIj_xQ-dZi2AvGS3U" data-id="2044002479713"><br> Thank you hope you will get back with a better solution and I haven’t touched the stroller yet . If you provide the cover or with a new stroller I’ll appreciate. And I shall return this stroller thought their is no complain about the stroller . </div>
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<div>Regards. </div>
<div>Shalini fernando .<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Oct 2022, at 10:30, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shalini,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you please share with us an image of the item recived showing the issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5007534