Subject: Ticket Assigned - Conversation with my name is rizma riyaz
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 05:41:15 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is rizma riyaz my name is rizma riyaz                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  my name is rizma riyaz Bot:  Hi my name is rizma riyaz, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96565769713            09:32 AM, 16th Oct                     my name is rizma riyaz                    I just ordered 2 tshirts from Max yesterday but I have to change the t-shirt size one had xl           09:34 AM, 16th Oct                   Sohaib                   Hi Rizma ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:34 AM, 16th Oct                   Sohaib                   Could you please confirm if you've received your order yet           09:35 AM, 16th Oct                     my name is rizma riyaz                    I received           09:35 AM, 16th Oct                     my name is rizma riyaz                    I received           09:37 AM, 16th Oct                   Sohaib                   You can return your Max Fashion product to a Max Fashion store, and use your cash refund or Credit Note to buy a new product right away.  - You can contact our customer support team to make a return and to be notified of the refund amount based on our return policy. - You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. - You can now drop off your return at any (Max Fashion ) store across Kuwait.           09:38 AM, 16th Oct                   Sohaib                   Is there anything else I can help you with?           09:39 AM, 16th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:40 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5008203