Subject: New Reply Received - Return request for order 4688597895
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 05:25:56 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Return request for order 4688597895  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Sohaid,</div>
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I think you have that you have serious system issue.</div>
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I responded your email yesterday as you can see and I told your staff my updated number each time I called which is 4 times.</div>
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I will let you know the case is not closed.</div>
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Best regards,</div>
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Han</div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt"> <img style="width: 697px; height: 339px; max-width: initial" class="ContentPasted0 w-1356 h-659" width="697" height="339" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjQxMjkxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WP8MCCNp6l4nyZZPFQG-c4NDZvSTGTh_kk2CMEwfQ60" data-id="2044002412911"></span><br>
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<font style="font-size:11pt" color="#000000"><b>보낸 사람:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>보낸 날짜:</b> 2022년 10월 15일 토요일 오전 6:21<br>
<b>받는 사람:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>제목:</b> Return request for order 4688597895</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5000659</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(0,0,0)"><span dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(37,36,35)">Hi Hangyun,</span></div>
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<div><span dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(37,36,35)"><span dir="ltr" style="box-sizing:border-box; word-break:break-word">Thank you for contacting us and giving us the opportunity to serve you.</span></span></div>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(37,36,35)">We are really sorry if it took longer than usual to respond to you, However, </span><span dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(37,36,35)">Please
 confirm us if this is your correct phone number (+97450302962) and kindly provide us with your full address so that the shipping team can be updated and the problem can be resolved as soon as possible.</span>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000659