Subject: Note Added - [#5000171] اتلاف:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 14:27:41 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000171    Subject:  اتلاف:    Requester: Sara_alenzi_1993    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM82571AD47ED34EC0B79D5EDA9EAE0A95" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask WH team to replace this with new piece.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 14 October 2022 6:39 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5000171] - اتلاف:</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Damaged Item</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date: Oct 10, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 8189736250</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item ID: 163490873 - Juniors - Juniors Jazz Black Grey Baby Stroller with Multiposition Reclining Seat (Upto 3 years)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> Country: Kuwait </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The item was delivered to the customer in defective condition Kindly check the attached and advise if the replacement can be done or the return process as well</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team Sohaib Ahmed</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5000171:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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