Subject: Ticket Assigned - Conversation with why i didnot get my order till now
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 09:47:20 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with why i didnot get my order till now why i didnot get my order till now                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  why i didnot get my order till now Bot:  Hi why i didnot get my order till now, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589385311 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509346171            01:33 PM, 11th Oct                     why i didnot get my order till now                    I want my order today           01:34 PM, 11th Oct                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:35 PM, 11th Oct                     why i didnot get my order till now                    I want my order to be delivered today           01:36 PM, 11th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:37 PM, 11th Oct                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be ready for collection at the store However Our team is working on your issue and will get back to you very soon           01:38 PM, 11th Oct                     why i didnot get my order till now                    So can I collect today           01:38 PM, 11th Oct                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           01:39 PM, 11th Oct                   Sohaib                   Please allow us some more time while getting that ready for you           01:39 PM, 11th Oct                     why i didnot get my order till now                    But I want it today urgently           01:40 PM, 11th Oct                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis,           01:40 PM, 11th Oct                   Sohaib                   We'd appreciate your understanding and cooperation with us           01:41 PM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           01:41 PM, 11th Oct                     why i didnot get my order till now                    So when u expect I will get an answer           01:42 PM, 11th Oct                   Sohaib                   Kindly expected that within 24 hours maximum or less than           01:42 PM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           01:44 PM, 11th Oct                     why i didnot get my order till now                    No I want to get i t today urgently           01:44 PM, 11th Oct                     why i didnot get my order till now                    Not 24 hours           01:44 PM, 11th Oct                   Sohaib                   We will do our best on this as per your request           01:44 PM, 11th Oct                   Sohaib                   Please note that your case ID is : 4989009           01:45 PM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           01:45 PM, 11th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:46 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4989836