Subject: Ticket Assigned - Conversation with Vineeta Bimal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 07:40:19 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vineeta Bimal Vineeta Bimal                    Hi           11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                    Hello Vineeta Bimal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:33 AM, 11th Oct                     Vineeta Bimal                    2           11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:33 AM, 11th Oct                     Vineeta Bimal                    2           11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:33 AM, 11th Oct                     Vineeta Bimal                    1           11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:33 AM, 11th Oct                     Vineeta Bimal                    [email-masked]           11:33 AM, 11th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:33 AM, 11th Oct                   Sohaib                   Hi Vineeta ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:34 AM, 11th Oct                     Vineeta Bimal                    9588998380 for this order there is a return request made on 5th October.           11:34 AM, 11th Oct                     Vineeta Bimal                    But no one has come to collect it yet           11:34 AM, 11th Oct                     Vineeta Bimal                    Why it's taking so long           11:34 AM, 11th Oct                     Vineeta Bimal                    Kindly expedite           11:35 AM, 11th Oct                     Vineeta Bimal                    It's already 6 days           11:35 AM, 11th Oct                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:36 AM, 11th Oct                     Vineeta Bimal                    Ok           11:36 AM, 11th Oct                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.  Our team is working on your issue and will get back to you very soon as we have informed them to contact you on 971507255718 a priority basis           11:37 AM, 11th Oct                     Vineeta Bimal                    Ok pls ?           11:37 AM, 11th Oct                   Sohaib                   Is there anything else I can help you with?           11:38 AM, 11th Oct                     Vineeta Bimal                    Kindly expedite this ..thx nothing else           11:39 AM, 11th Oct                   Sohaib                   Rest assured with that           11:39 AM, 11th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:39 AM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4989213